Detailed description of goods and/or services

TriSport is a stockist of an exclusive range of sports apparel.

Delivery policy

Subject to availability and receipt of payment, orders will be processed within 2 days and delivery confirmed by way of a booking number emailed to the client. Goods will be despatched via the Postal Service’s registered counter to counter system at their current tariffs, or international courier upon arrangement with TriSport. You must ensure that you have provided us with the correct delivery address and that there will be an authorised person at the address to sign for delivery.

Return and Refunds policy

The provision of goods by TriSport is subject to availability. In cases of unavailability, TriSport will refund the client in full within 5 days. Where a product is found to be damaged or defective you must notify us within 7 working days after delivery by email quoting your invoice number. At our discretion we may replace the faulty item or refund the price. We are unable to replace items or issue refunds until returned products have been received and inspected. No replacement or refund will be issued where:

  • Products are returned after the 7 day time limit
  • Products are damaged due to misuse or negligence
  • Products have been noticeably used or worn, (for hygiene reasons)

If you are returning items faulty on delivery we will reimburse return shipping costs up to a maximum of $10. If you are returning goods for any other reason, return shipping costs are not refundable.

Cancellations

You may cancel an order by email or telephone within 24 hours of placing an order. After 24 hours we reserve the right to charge a re-stocking fee of 10% of the price. Orders cannot be cancelled once dispatch has occurred.

Customer privacy policy

TriSport shall take all necessary measures to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted

  • Payment may be made via Visa or MasterCard credit cards, bank transfer or PayPal.
  • Customer details separate from card details
  • Customer details will be stored by TriSport separately from card details which are entered by the client on PayGate’s secure site.

Responsibility

TriSport takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods. TriSport will take no responsibility if the apparel is washed incorrectly- care label- damage because of negligence.

TriSport Support Details

Michelle:

Mobile: 079 879 7394

Email: admin@trisport.co.za

Contact Info

 

Phone:    +27 (0) 83 662 2022
Email:     admin@trisport.co.za
Postal Address:
Po Box 1232
Greatbrak River
6525

Privacy Policy

 
This Privacy Policy governs the manner in which TriSport SA collects, uses, maintains and discloses information collected from users... >> read more

Terms & Conditions

 
View our Terms & Conditions here... >> read more